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The True Cost of Bad Restaurant Reviews

The True Cost of Bad Restaurant Reviews

by Mistie Boulton | Jun 19, 2021 | Featured Article, Reputation Management

In the age of instant opinions, an online review has immediate impact: It can dramatically help, or hurt, your a business. (Photo: EyeSpyCC) User-generated content is powerful enough to make or break your restaurant’s reputation. Negative comments, photos, videos, and...
How to Keep Restaurant Managers Motivated

How to Keep Restaurant Managers Motivated

by Mistie Boulton | Jun 16, 2021 | Featured Article, Restaurant Operations

Happy employees, and more specifically, happy managers can send your business into the stratosphere. (Photo: EyeSpyCC) Customers are impressed by the incredible customer service. Seats are being filled every night. The kitchen stays busy. The restaurant becomes more...
Successful Restaurant Promotions

Successful Restaurant Promotions

by Mistie Boulton | Jun 7, 2021 | Featured Article, Restaurant Operations

Bring back return customers with a discount for a future visit, printed on the bottom of their receipt. (Photo: EyeSpy) In the age of social media, having someone share interest in, or advocate for your restaurant or hotel independently can mean a huge boost for...
Restaurants Face Hiring Crisis as They Open to Full Capacity

Restaurants Face Hiring Crisis as They Open to Full Capacity

by Mistie Boulton | May 26, 2021 | Featured Article, Restaurant Operations

Dining restrictions are lifting across the country as restaurants re-open. That’s good news for establishments desperate for business after the pandemic, but now those same businesses face a hiring challenge. (Photo: Bragard / Twitter) Dishwashers are being...
How Does AB 80 Affect California Restaurants?

How Does AB 80 Affect California Restaurants?

by Mistie Boulton | May 21, 2021 | Featured Article, Restaurant Operations

On April 29th, 2021, California Governor Gavin Newsom signed Assembly Bill 80 (AB 80) into law. (Photo: CA.gov) AB 80 is part of the state’s effort to help businesses financially recover now that the pandemic is easing, state restrictions are lifting and businesses...
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