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EyeSpy’s Restaurant & Hospitality Business Blog
The Different Types of Mystery Shopping
From delivery to bar service, different types of mystery shops cover different types of service.
How To Become A Great Mystery Shopper
As a mystery shopper, you share your customer experience, confidentially – providing feedback about your overall guest experience and the service you were provided.
How to Apply for and Get a Grant from the Restaurant Revitalization Fund
The program provides emergency assistance for eligible restaurants, bars, and other qualifying businesses impacted by COVID-19.
Tips For Responding to Negative Yelp Reviews
In this day and age, not only do you have to manage a business, but you also have to manage your social media – especially Yelp.
Why I Founded EyeSpy
Focused on the guest experience, increasing profitability, improving operations and building strong employee relations, EyeSpy brings years of restaurant and hospitality service support experience to the table.
How Mystery Shoppers Can Improve Restaurant Service & Revenue
For hard-working restaurateurs it can be disappointing and disheartening when customers leave negative feedback on their social media platforms.
How to Prepare for a Health Department Visit
Success comes down to a few basic things: service, food quality and cleanliness. As a manager or owner, your top priority is making sure your restaurant scores well when the Health Department visits.
Jimmy Buffett’s Secret Margarita Recipe
Jimmy Buffett has built an empire on a beverage. So when it comes to a recipe for a good margarita, there’s no one better to get advice from than the himself.
10 Facts About Customer Service That Should Change The Way You Do Business
Doing business today takes more than just opening your door and hanging an “OPEN” sign. There are more choices for customers than ever before and those same customers expect more.