Why the Busiest Time of Year is the Perfect Time to Use Mystery Shopping
The holiday season is here, and for many in the restaurant and hospitality industry, it’s the busiest time of year. With tables packed, catering orders streaming in, and staff juggling seasonal demands, it might seem like the worst time to bring in a mystery shopping...
How to Raise Your Prices Without Scaring Away Guests
With the impending minimum wage increase in California, and all of the stress around the junk fee law SB 478 (which thankfully is looking like it will be clarified by the new law SB 1524 to allow restaurants to continue using service charges and surcharges on their...
Mystery Shopping Services for Ghost Kitchens & Restaurants
Mystery Shopping services independently and anonymously audit your service – allowing you to see your business as your customers do. You’ve got a great concept and people love your food. In fact, you’ve got customers coming from two towns over because word of...
EyeSpy Celebrates 20 Years in Business
Mistie Boulton founded EyeSpy when she couldn’t find a company that offered restaurant-focused service reports with the level of detail she needed to monitor service points. (Photo: EyeSpy) While the world today revolves around data, 20 years ago that...
