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How Air Purifiers Can Make Indoor Dining Safe Again

How Air Purifiers Can Make Indoor Dining Safe Again

by Vince Matthews | May 7, 2021 | Featured Article, Restaurant Operations

A California restaurant is using tabletop air purifiers and an air quality specialist to make indoor dining safe again. (Photo: Sierra Mar) Just south of Monterey, California, a fine dining restaurant is experimenting with ways to make it’s indoor dining room safer. ...
The Different Types of Mystery Shopping

The Different Types of Mystery Shopping

by Mistie Boulton | May 5, 2021 | Featured Article, Mystery Shopping

Mystery Shopping or Secret Shopping evaluations are a great way to get free or discounted services – and all you have to do is provide your feedback. (Image: Pablo Merchán Montes via Unsplash)    Want to eat out for free? Ready to get Take Out? How about a...
How To Become A Great Mystery Shopper

How To Become A Great Mystery Shopper

by Mistie Boulton | May 3, 2021 | Featured Article, Mystery Shopping

A mystery shopper evaluates a businesses services through in-person visits and other types of interactions. As a secret, or mystery shopper, you act as a real-life customer and provide feedback through confidential reports about your overall guest experience and the...
How to Apply for and Get a Grant from the Restaurant Revitalization Fund

How to Apply for and Get a Grant from the Restaurant Revitalization Fund

by Vince Matthews | Apr 28, 2021 | Featured Article, Recent News

The program provides emergency assistance for eligible restaurants, bars, and other qualifying businesses impacted by COVID-19. (Photo: SBA.gov) On Monday, May 3, 2021, at noon ET the U.S. Small Business administration will open applications for the Restaurant...
Why It’s So Tough to Run A Restaurant In San Francisco

Why It’s So Tough to Run A Restaurant In San Francisco

by admin | Oct 9, 2019 | News Highlights, Restaurant Operations

It’s an all too familiar sign – here a SF business owner cites high operational costs and gives a closing notice to their customers. (Photo: EyeSpy CC)From SoMa to the Mission, across San Francisco Restaurants are closing their doors. Recently, Yelp...
Is There a Law That Protects Yelpers From Posting Bad Reviews?

Is There a Law That Protects Yelpers From Posting Bad Reviews?

by admin | Sep 12, 2019 | blog, News Highlights, Reputation Management

Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
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